Frequently Asked Questions
Q. How do I make a reservation?
Please contact Tour&Travels appointed General Sales Agents/Representatives in your country or Contact us..
Q. What if I need to cancel my tour?
Cancellations Fees, as stipulated in Travel & Tours Brochures under Booking Terms and Conditions, would apply. All cancellation must be submitted in written form. Some Travel Insurance policy in your country may defray your cancellation fees penalty due to reasons of severe sickness or accidents prior to travel; please check with your Travel Agents for policy that is relevant in your home country.
Q. Do you offer group tours or discounts?
Yes we do! For groups of 4 (four) or 7 (seven) and 10 (ten) or more on a standard Travel and Tour itinerary. Please see the discounts offered to each group as listed in the Specials section of this site. For groups of 20 or more, please see the Groups FAQs for more information.
Q. Are prices based on double occupancy?
Most prices are based on double occupancy, unless otherwise specified. For example, Australia and New Zealand tour prices are based on quadrouple share with twin room bookings on a request basis incurring a surcharge. Some tours offer single occupancy for an additional cost, or triple- or quad-share for a reduced price.
Q. Can I use my credit card to pay for my tour?
Unfortunately we are no longer able to accept credit cards to pay for tours.